What is the purpose of The
Oracle Linux / Oracle VM Hardware Certification Program?
The Oracle Linux / Oracle VM Hardware Certification
Program enables established hardware partners, which are generally
Independent Hardware Vendors (IHVs) and resellers with OPN Gold
membership, to qualify their hardware using Oracle supplied qualification
test kits; IHVs certify servers on Oracle Linux with the Unbreakable
Enterprise Kernel (UEK) or Oracle VM software, and they certify
storage systems with Oracle VM. The output of this program
is the Hardware Compatibility List (HCL),
which documents server compatibility with Oracle Linux with
UEK and Oracle VM, and storage compatibility with Oracle VM.
Through this qualification, Oracle and its hardware partners
are able to:
- Jointly market the specifications of the target hardware
for the benefit of their customers, and
- Ensure that Oracle and the hardware partners are equipped
to provide collaborative support to customers running Oracle Linux
with UEK and Oracle VM.
Under certain circumstances, customers may also participate in
the certification program.
Please see the
Storage HCL FAQ for information about certifying storage systems
with Oracle VM.
Please see the
HCL FAQ for information about guest certifications virtualized
Do I have to be a part of Oracle
Partner Network (OPN) to be able to certify my server on Oracle Linux
and Oracle VM?
An IHV participating in the Hardware Certification Program must
be an established hardware partner having a collaborative support
agreement with Oracle. The most comprehensive partnership is achieved
by joining OPN at the Gold level or higher. This includes joint
marketing activities and participation in the Oracle Collaborative
Vendor Support Program (OCVS). An IHV can also establish a collaborative
support agreement with Oracle through
TSANet. In many cases our larger
partners belong to both. If you would like to become an OPN member,
please contact us at
Resellers and customers that wish to participate in The Oracle Linux
/ Oracle VM Hardware Certification Program, but who are not
members of OPN or TSANet, must be sponsored by an Oracle Linux
or Oracle VM Sales Representative.
As a reseller or customer without
OPN or TSANet membership, how does my participation in the program
Using the Oracle supplied server certification test kit, resellers
and customers test the hardware on which they plan to run Oracle Linux
with UEK or Oracle VM environments in the same manner as the
OPN hardware partners. However, there are two important distinctions:
- Program participation must be sponsored by your Oracle Linux
or Oracle VM Sales Representative, and
- The way support is delivered for Oracle Linux and
Oracle VM on that hardware stack will vary depending
upon the involvement of the hardware vendor in the certification
- If a reseller or customer performs the certification
test in cooperation with their hardware vendor, and
the hardware vendor has an established partnership with
Oracle and approves, the resulting certification will
benefit from all of the program features including optimized
joint support from Oracle and the IHV.
- If a reseller or customer performs the certification
test without cooperation from their hardware vendor,
or if the hardware vendor does not have an established
partnership with Oracle, the certification will still
be published in the HCL and Oracle Linux and Oracle VM
will be fully supported on that hardware by Oracle.
However, customers deploying Oracle Linux or Oracle
VM on this certified hardware will not have the benefit
of a joint support relationship between Oracle and the
hardware vendor, and the hardware vendor may not consider
this a supported environment.
Does Oracle provide the certification
tools? What will I need?
Oracle provides test kits that are downloaded by the program
participant and run on their server. At this time Oracle has two
test kits: one for certifying Oracle Linux and Oracle VM
on a server, and one for certifying Oracle VM with a storage
Your hardware requirements will vary depending on the features
of the server you are certifying, but the requirements are minimal.
Oracle will provide hardware requirements after you engage with
the program team (contact information included below).
How does The Oracle Linux
/ Oracle VM Hardware Certification Program differ from Oracle
Validated Configuration? Does one supersede the other or is one
a prerequisite for the other?
The Hardware Certification Program and the Oracle Validated Configuration
Program are two different programs that target two different customer
- The Hardware Certification Program allows IHVs, resellers
and customers to certify their hardware with Oracle Linux
and Oracle VM, the output of which is an
HCL entry. This HCL entry qualifies the hardware for
full Oracle support, and in most cases enables streamlined
collaborative support from Oracle and the IHV.
- The Oracle
Validated Configuration Program offers customers free,
pre-tested validated system stacks and documented best practices
on complete system stacks including hardware, operating
system, virtualization software and Oracle Database. Validated
configurations are useful for customers who are looking
for guidance to shorten the deployment phase of an enterprise-ready
Oracle Database and Oracle Linux environment. Servers
that are tested and documented in the Validated Configurations
Program are automatically reflected on the Oracle Linux
and Oracle VM HCL.
What is the difference between
a "Certified for Joint Support" HCL status and a "Certified
for Oracle Support" HCL status?
Certified for Joint Support: Oracle Linux or Oracle
VM was rigorously tested on the hardware or hypervisor (referred
to as platform) with the participation and/or approval of the platform
partner, and both Oracle and the partner fully support the environment.
Customers deploying Oracle Linux or Oracle VM on this platform benefit
from streamlined joint support. If a customer encounters any problem
with Oracle Linux or Oracle VM that involves the underlying platform,
the customer will open a service request with Oracle Support. Oracle
Support will engage the partner if necessary, and seamlessly manage
a joint resolution. For support on Oracle platforms, no third-party
vendors are involved in the support process. These configurations
are fully supported by Oracle.
Certified for Oracle Support: Oracle Linux or Oracle
VM was rigorously tested with the same standards as Certified for
Joint Support and Oracle fully supports Oracle Linux and Oracle
VM on this platform, however a collaborative support program is
not in place with the partner for this platform, and the partner
may not consider this a supported environment. Oracle provides support
for Oracle Linux and Oracle VM, but a resolution to issues related
to underlying platform drivers or other platform-specific issues
cannot be guaranteed.
Can customers get support for
a server that is not on the server certification list?
The Hardware Certification List (HCL) is always expanding.
If the desired server meets the minimum requirements for the
Oracle Linux or Oracle VM release you are running but the server
is not listed on the HCL, Oracle will accept severity 2 or lower
service requests (SR), but a resolution to hardware driver or
other hardware-specific issues cannot be guaranteed. SR work
will continue normally, unless or until it is determined that
resolution of the issue depends on a driver patch, a new driver
from the hardware partner, full certification of the server
by the hardware partner, or other software enhancements.
If the resolution depends on a patch to a driver, Support
will open an enhancement request with development to identify
and deliver a patch if feasible. If a full server certification
or a new driver is required from the hardware partner, the hardware
partner will be engaged; the SR will be closed and a severity
2 enhancement request will be opened to track progress with
the hardware partner. In either case, a resolution is not guaranteed
and may take several weeks or longer.
For servers on the HCL, does
certification apply to all components supported on the server?
For servers or storage already on the certified list, requests
to support a specific component or peripheral (such as a specific
NIC or CNA) that was not included with the initial certification
will be evaluated by development as an enhancement requests. Resolution
is not guaranteed and may take several weeks or longer.
I understand that Oracle Linux
comes packaged with two kernels— the Unbreakable Enterprise Kernel,
and the Red Hat compatible kernel. Which kernel should I choose
to certify my server?
The goal of The Oracle Linux / Oracle VM Hardware Certification
Program is to certify servers with UEK. Therefore, all certification
testing is performed using UEK.
Certification of Oracle Linux with the RHEL-compatible kernel
is never necessary because it is completely binary compatible with
the equivalent kernel from Red Hat Enterprise Linux. For example,
a system certified with Red Hat Enterprise Linux 6 is also certified
with Oracle Linux 6 with the Red Hat compatible kernel.
For a list of systems certified with Oracle Linux running the
RHEL-compatible kernel, please see the
Red Hat hardware catalog.
What is the version number
convention for Oracle's Enterprise Kernel?
Using the following UEK R4 kernel version as an example, 4.1.12-84.1.3.el7euk:
||base Linux kernel version
||major version; base Linux kernel version and major version
will change with each major release. Also indicates the
stable upstream Linux release version, 4.1.12, on which
UEK R4 is based upon
||monotonically increasing version number in UEK tree
that corresponds to UEK quarterly updates and never breaks
||if present, build number
||if present, errata release—high severity bug fixes and
security errata only, no features
||this UEK kernel is compiled for Oracle Linux 7
Are there any fees to participate
in the Hardware Certification Program?
Partner participation in the program is free. Customer access
to the HCL is free.
We have our own server qualification
process. What additional value will Oracle Linux and Oracle VM
Hardware Certification Test Kit provide us?
Performing the certification testing using the hardware qualification
test kit from Oracle ensures that all of the critical functions
of Oracle Linux or Oracle VM are functioning correctly
on the target hardware. The test kit has proven to be very effective
at verifying the compatibility of Oracle Linux and Oracle VM
with the target hardware, and the documentation produced by the
test kit is a valuable tool for Oracle Engineering when customer
issues are discovered. For these reasons the use of the qualification
test kit from Oracle has resulted in reduced support costs for Oracle
and the partner while shortening implementation times for our joint
Is the testing outcome a strict
pass or a fail, or is there a way to specify exceptions? For example,
what if Oracle Linux or Oracle VM lacks a single driver
to fully complete the certification on a particular hardware platform?
While not encouraged, exceptions are possible. Oracle will handle
exceptions on a case-by-case basis, based on the test results submitted
by program participants.
Which server models should
the certification test kit be run on? Should they run on all possible
variations and configurations or some representative models?
If there are many server models within a product family, all
sharing identical architectures, the server qualification test kit
must be run on a representative model of the server configured with
the maximum supported amount of RAM and number of CPUs. It is not
required to run the qualification tests on all the possible configurations
of the server, or on each model within the product family.
What mechanism do program
participants use to communicate with Oracle during the server certification
Participants use Bugzilla
to submit certification requests, submit certification result logs
for review, and file bugs against the hardware qualification test
kit content and environment.
How long does it typically
take to run the certification test-suite?
The time required to complete the server certification testing
depends upon the number of CPUs, amount of memory, and IO and networking
options on the server. We expect the majority of server hardware
to take somewhere between 2 to 10 hours. Test run times could be
substantially larger for very large machines with dozens of CPU
cores and hundreds of GB of memory.
Where will the qualified servers
Certified servers are published on the Oracle Linux and
certification website, and on the corresponding IHV's website.
What are the requirements
for getting published on the Oracle web site?
Participants must meet the following criteria to be eligible
to publish certified hardware platforms on the Oracle
To receive a qualification status of Certified for Joint
- The certification effort must be performed by, or with
the approval of, the IHV, and
- IHV must have an established partnership with Oracle
providing for joint support, and
- Test results must be audited by Oracle, and
- IHV must publish results in the support matrix on their
website within two weeks of Oracle approving the results.
To receive a qualification status of Certified for Oracle
- Reseller or customer must be sponsored by an Oracle Linux
or Oracle VM Sales Representative, and
- Results must be submitted and audited by Oracle.
How do I get started?
Please contact us at
email@example.com for more information about joining The
Oracle Linux / Oracle VM Hardware Certification Program.