Certified for Joint Support: Oracle Linux was tested on the server environment with the participation and/or approval of the server environment partner, and both Oracle and the partner fully support the environment. Customers deploying Oracle Linux on these server environments benefit from streamlined joint support. If a customer with an Oracle Linux Support subscription encounters any problem with Oracle Linux that involves the underlying server environment, the customer can open a service request with Oracle Support.
Certified for Oracle Support: Oracle Linux was tested with the same standards as Certified for Joint Support and Oracle fully supports Oracle Linux on these server environments; however, a collaborative support program is not in place with the partner for this server environment, and the partner may not consider this a supported environment. Oracle Linux support subscriptions are available to customers and Oracle will provide support for Oracle Linux running in the server environment, but a resolution to issues related to underlying drivers or other platform-specific issues cannot be guaranteed. |