Oracle VM Certified Storage
Frequently Asked Questions (FAQ)
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- What is Oracle VM
Oracle VM certified storage is a storage system that has been
tested using the Storage Connect for Oracle VM Certification
Test Kit. All test results have been audited by Oracle and storage
systems posted here are supported for use with the indicated versions
of Oracle VM. The storage certification program enables established
storage partners, which are generally Independent Hardware Vendors
(IHVs) and resellers with OPN Gold membership, to qualify their storage
systems for use with Oracle VM software using an Oracle supplied
storage qualification test kit. The output of this program is the
Hardware Compatibility List (HCL),
which documents storage compatibility with Oracle VM.
Through this qualification, Oracle and its storage system partners
are able to ensure that Oracle and the storage system partners are
equipped to provide collaborative support to customer using the storage
in an Oracle VM environment.
Under certain circumstances, customers may also participate in
the certification program with sponsorship from an Oracle VM
Please see the
FAQ for information about certifying servers with Oracle Linux
and Oracle VM, and for general questions about the Oracle Linux
and Virtualization Hardware Certification Program.
Please see the
FAQ for information about guest certifications virtualized environments.
- Does participation in
the certification program require agreement from the storage vendor?
The way support is delivered for Oracle VM with the storage
system will vary depending upon the involvement of the hardware vendor
in the certification process.
- If an IHV partner having an established partnership with Oracle
performs the qualification test, the resulting certification will
benefit from all of the program features including collaborative
support from Oracle and the IHV.
- If a reseller or customer performs the qualification test in
cooperation with their hardware vendor, and the hardware vendor
has an established partnership with Oracle and approves, the resulting
certification will benefit from all of the program features including
collaborative support from Oracle and the IHV.
- If a reseller or customer performs the qualification test without
cooperation from their hardware vendor, or if the hardware vendor
does not have an established partnership with Oracle, the certification
will still be published in the HCL and Oracle VM will be fully
supported on that hardware by Oracle. However, the effort must be
sponsored by an Oracle VM sales representative, customers deploying
this certified storage system with Oracle VM will not have
the benefit of a joint support relationship between Oracle and the
hardware vendor, and the hardware vendor may not consider this a
- What is Oracle VM
Oracle VM Storage Connect is an application programming
interface (API) into Oracle VM. Through this interface Oracle VM Storage Connect enables
administrators to directly manage storage operations through Oracle VM Manager,
a component of Oracle VM 3.
By integrating virtualized server and storage management operations
into a single GUI-based tool, Oracle VM Storage Connect
enables Oracle VM administrators to directly configure and manage
the storage attached to their Oracle VM server pools. They can
fully leverage their investments in advanced storage functionality,
such as de-duplication and fast clone, and streamline the deployment
and management of virtual infrastructure and applications in data
center and cloud environments.
Storage systems that are certified with Oracle VM Storage
Connect are listed in the
- I don't see my storage
system listed on the HCL. Can I still get support?
The list of storage systems on the Hardware Certification List
is always expanding. If the desired storage system meets the basic
requirements indicated below but is not listed on the HCL, Oracle
will accept service requests (SR) but a resolution to hardware driver
or other hardware-specific issues cannot be guaranteed. SR work will
continue normally, unless or until it is determined that resolution
of the issue requires a new or updated driver, or unless resolution
of your issue requires certification issues to be resolved first.
In the case of a hardware driver issue, a severity 2 or 3 bug will
be opened. Support will work with development to deliver the new or
updated driver if feasible. In the case of other types of certification
issues, progress towards a resolution cannot continue unless the IHV
decides to certify the hardware. The SR will be closed and a severity
2 bug will be opened to track any progress made with the request to
the IHV for certification with Oracle VM. In either case, a resolution
is not guaranteed and a time to resolution cannot be predicted.
The following basic requirements must be met in order to get support
on storage systems not listed in the HCL:
- The storage must be connected to the server using the NFS, Fibre
Channel, or iSCSI protocol
- The driver being used must be a standard driver shipped by Oracle
with Oracle VM
- Multipath configuration is supported for fibre channel devices
(beginning with Oracle VM 3.0) and iSCSI devices (beginning
with Oracle VM 3.2). Please refer to your Oracle VM
documentation for more details.
- Does Oracle provide
me with the testing tools? What will I need?
Oracle provides a test kit that is downloaded by the participant
and run against their storage system. At this time Oracle has two
test kits: one for certifying servers with Oracle Linux and Oracle VM,
and one for certifying storage with Oracle VM Storage Connect.
Your hardware requirements will vary depending on the features
of the server or storage you are certifying, but the requirements
are minimal. Oracle will outline hardware requirements after you engage
with the program team (contact information included below).
- Is storage that is certified
with Oracle VM also certified with Oracle Linux and Unbreakable
The storage certification program is specific to Oracle VM.
The certification test suite verifies that the Storage Connect
layer of Oracle VM communicates and functions properly with the
target storage system. The storage certification program does not
extend to Oracle Linux because Oracle Linux uses standard
Fibre Channel, iSCSI and NFS protocols, storage adapters and drivers,
and does not depend upon an API like Storage Connect to communicate
with storage systems.
- What is the difference
between the "Certified for Joint Support" HCL status and the "Certified
for Oracle Support" HCL status?
Certified for Joint Support: Oracle Linux or Oracle VM
was rigorously tested on the hardware or hypervisor (referred to as
platform) with the participation and/or approval of the platform partner,
and both Oracle and the partner fully support the environment. Customers
deploying Oracle Linux or Oracle VM on this platform benefit
from streamlined joint support. If a customer encounters any problem
with Oracle Linux or Oracle VM that involves the underlying
platform, the customer will open a service request with Oracle Support.
Oracle Support will engage the partner if necessary, and seamlessly
manage a joint resolution. For support on Oracle platforms, no third-party
vendors are involved in the support process. These configurations
are fully supported by Oracle.
Certified for Oracle Support: Oracle Linux or Oracle VM
was rigorously tested with the same standards as Certified for Joint
Support and Oracle fully supports Oracle Linux and Oracle VM
on this platform, however a collaborative support program is not in
place with the partner for this platform, and the partner may not
consider this a supported environment. Oracle provides support for
Oracle Linux and Oracle VM, but a resolution to issues related
to underlying platform drivers or other platform-specific issues cannot
- How long does it typically
take to run the certification test suite?
The time required to complete the storage certification testing
depends upon the storage technology being tested, and on the version
of Oracle VM being certified. If running the test suite manually
using the test plan, the amount of time is very dependent on the tester's
experience and may take a few hours. With Oracle VM 3.2,
an automated test suite is available; If running the automated test
suite with the documented configuration for all three protocols (NFS,
iSCSI, and FC), test execution will take approximately 60 minutes.
In either case, the total time required configuring the hardware,
storage manager, and dom0 environments will depend upon the individual's
familiarity with the storage system and environment being tested.
- Where will the certified
storage systems be published?
Certified storage systems are published on the Oracle Linux
and Oracle VM
certification website, and on the corresponding IHV’s website.
- How do I get started?
Please contact us at
email@example.com for more information about joining the
Oracle Linux and Virtualization Hardware Certification Program.
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